Thank you for choosing dariengeneraltradealliance.com. We want every customer to be satisfied with their purchase. If you are not happy with your order, you may request a return and refund in accordance with the policy below.
- Return Period
Customers may submit a return request within 30 days of receiving the item(s).
We may be unable to accept return requests made after the 30-day window.
Before submitting a return request, please contact us via our customer service email. Please provide your order details, the condition of the item, and the reason for the return so we can provide you with return instructions.
- Return Requirements
To ensure smooth processing, returned items must meet the following requirements:
The return request must be submitted within the return period;
The item must be unused;
The item must be in its original packaging with all tags and accessories intact;
The item must be free from obvious damage, stains, signs of washing, or any condition that would prevent resale;
Items that have been used, damaged, or are otherwise unfit for resale will not be accepted for return.
Upon receipt of the returned item, we will inspect its condition to verify eligibility for a refund.
- Return Address
Please ship all approved returns to the following address:
Return Address:
5540 STOKES ROAD BELLVILLE, TX 77418
Please do not ship items back without prior confirmation, as doing so may delay the processing of your return.
- Refund Processing Time
We will begin processing the refund once we have received and inspected the returned item.
Return Review: Verification takes place upon receipt of the return;
Refund Processing: Refunds are typically completed within approximately 3 business days after approval.
Refunds will be issued via the original payment method; the actual time it takes for funds to appear in your account may vary depending on the processing speed of your bank or payment provider.
- Product Issues and Returns
If you encounter quality issues, receive the wrong item, or if the item is damaged during shipping, please contact us promptly with relevant photos or information, and we will assist you in resolving the matter.
6. Contact Us
If you have any questions regarding our refund policy, return process, or orders, please contact us:
Website: dariengeneraltradealliance.com
Email: [email protected]
Thank you for choosing dariengeneraltradealliance.com; we are committed to providing you with a convenient and worry-free shopping experience.